Frequently AskedQuestions

PayaGo is an AI-powered group travel planning app. You describe your trip in one sentence — destination, group size, budget, vibe — and PayaGo AI builds ready-to-review trip options: flights, hotel ideas, day-by-day schedule, and activities. Your group can review options, coordinate estimated costs, and continue through provider-led booking handoff where available. No spreadsheets, no scattered links, no endless group-chat planning.

PayaGo is opening early-access planning waves on web, with mobile experiences planned. Join the waitlist for early access — you'll be among the first to hear when access expands.

PayaGo is free to join during early access. PayaGo may earn a commission from supported travel providers when you continue through an eligible provider-led flow. Final prices, provider terms, and any applicable fees should be reviewed before you commit.

No. When someone shares a trip link via WhatsApp or email, friends can review the trip in their browser and respond where enabled — no app download needed for the landing preview. Payment collection is not handled in the landing preview.

When you speak or type your trip description, PayaGo AI extracts your intent: destination, budget, group size, dates, and preferences. It then uses available travel context and provider information where supported to assemble three ready-to-review options: Budget, Balanced, and Premium, with day-by-day schedules your group can compare.

Absolutely. Tap any activity to swap it, ask the AI for alternatives in natural language ('swap the museum for something outdoors'), or reorder your schedule. Shared trip links help the group review updates, vote, and comment in one place.

PayaGo uses current partner and provider information where available, but travel prices and availability can change before booking. Final prices, provider terms, and availability are reviewed in the booking flow before anyone commits.

Just say it. The AI takes your exact destination from your spoken or typed request. If you said 'somewhere in Europe' and want to change to Dubrovnik, you can specify it when generating or editing. You can also ask the AI for destination suggestions based on your preferences.

Travel DNA is PayaGo's planned personalisation system. As you rate trips and choices, it can learn patterns like hotel style, flight timing, budget range, activity types, and travel pace. Travel DNA is planned for the Explorer experience after launch.

After reviewing your AI-generated trip options, tap 'Share with Friends'. You can send a link directly via WhatsApp, email, or text message — or copy the link manually. Friends receive a message with a summary of the trip and a link to view the full itinerary and cast their vote.

If friends vote 'Maybe' or 'Can't Make It' due to date conflicts, PayaGo helps the organiser compare responses and explore alternative dates. The group can then regenerate or adjust trip options around the dates that work best.

PayaGo helps organisers see who has responded and send friendly reminders from the shared trip flow. You can choose to proceed with confirmed members, wait longer, or adjust the plan.

Yes. Once a trip is shared, group members can review the itinerary, respond, comment, and suggest changes from the shared trip view where enabled. The goal is to keep decisions visible instead of buried in chat threads.

When the group confirms a trip, PayaGo helps coordinate each member's estimated share so one person does not have to manage everything in a spreadsheet. Booking and payment details, where available, are completed through provider-led flows with final totals shown by the provider before anyone commits.

Where checkout is available, payment details are handled by the relevant provider or partner flow. PayaGo can surface the checkout path, provider terms, and confirmation context for review before the group commits.

Available payment methods depend on the provider, partner, and country. Any options are shown by the provider during checkout before payment.

PayaGo helps the organiser track review status and send reminders where supported. If someone is not ready, the organiser can adjust the group, wait, or choose a different provider-led path depending on availability.

Cancellation and refund rules follow each booking provider's terms. PayaGo helps surface those terms before booking and can guide you to the right provider support path if plans change.

Where travel data is available, PayaGo can help surface flight updates and suggest schedule adjustments for your group to review. It is designed to keep everyone aligned when travel plans change.

PayaGo can use weather context to suggest indoor alternatives or schedule changes for outdoor plans. Your group stays in control of whether to accept a change.

PayaGo is designed to keep your itinerary and key trip details easy to access in the app. Connected features such as updates, recommendations, and group chat require an internet connection.

Location sharing is optional. You can enable it for the duration of the trip so your group can see each other on a map, or keep it off completely. This setting is per-trip and can be changed any time.